Thank You With A Twist Terms and Conditions

I certify that I am not a public official1, healthcare practitioner, or other clinical professional and that I am not prohibited by employment, contract, law, regulation, or any applicable professional code of conduct from accepting a gift, including those in the Thank You with a Twist promotion (“Promotion”), from Twist Bioscience.


The Promotion is open to all customers who are in compliance with these Promotion Terms and Conditions and who purchase at least one qualifying order with a total minimum order of $1000.00 USD. Such customers will be eligible to receive a free item(s). Offer will apply to qualifying orders received by Twist Bioscience between June 1, 2020 12:01 AM Pacific time and August 31, 2020 11:59 PM Pacific time. Any qualifying orders cancelled or withdrawn prior to the shipment date will not be eligible for the Promotion. The calculation for the value of a qualifying order excludes taxes, shipping, and handling. Multiple orders cannot be aggregated to calculate a minimum order.


Qualifying order and the corresponding free, promotional item(s)* are as follows: 

Choose your twist.


Twist Pet Box (Dog or Cat) - pet accessories and toys
Twist Cozy Morning Box - beverages, cookies, and mug
Twist Charity Donation - World Health Organization (WHO) COVID-19 Solidarity Response Fund

*Promotional item(s) available only while supplies last. To redeem the promotional item(s), requests must be submitted via the designated online redemption form between June 1, 2020 12:01 AM Pacific time and August 31, 2020 11:59 PM Pacific time. Limited to one promotional request submission per customer and cannot be combined with other discounts or promotions. The approximate retail value of gift boxes are as follows; Twist Pet Box Dog- $23.81 USD, Twist Pet Box Cat- $21.21 USD, Twist Cozy Morning Box- $21.23 USD, Charity Donation to World Health Organization (WHO) COVID-19 Solidarity Response Fund - $25.00 USD. Gift fulfillment can take up to 4–6 weeks after promotion end date on August 31, 2020 11:59 PM Pacific time and will last until supplies are depleted.
Those participating in the Promotion agree and understand that Twist Bioscience may be required for financial transparency, regulatory, and compliance reasons to report limited information about provision and receipt of the promotional items hereunder. Other restrictions may apply.


I, on behalf of myself and my employer, agree to be bound by the terms of the Promotion Terms and Conditions. I represent and warrant that I have the authority to bind my employer to these Promotion Terms and Conditions. Twist reserves the right to change the Promotion Terms and Conditions at any time by posting a new version on www.twistbioscience.com which will become effective immediately upon posting. Twist reserves the right to discontinue the Promotion at any time without notice.


This Promotion and the Promotion Terms and Conditions are governed by, and will be construed in accordance with, the laws of the State of California, and the forum and venue for any dispute arising out of or relating to the Promotion or Promotion Terms and Conditions shall be in San Francisco, California. Any and all disputes, claims, and causes of action arising out of or connected with the Promotion, or any benefits received, or the administration of the Promotion not resolved through internal adjudication shall be resolved individually, without resort to any form of class action, and exclusively by arbitration, to take place in the State of California pursuant to the Rules of the American Arbitration Association, then effective. Any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with participating in the Promotion and in no event shall I, or my employer, be entitled to receive attorneys’ fees or other legal costs. Under no circumstances will an I, or my employer, be permitted to obtain awards for and I, on behalf of myself and my employer, hereby waive all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. TWIST’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE PROMOTIONAL TERMS AND CONDITIONS SHALL IN NO EVENT EXCEED $500.00

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 1Definition of “Public Official”: (a) any officer or employee of a government; (b) any officer or employee of an instrumentality of a government; (c) any person acting in an official capacity for or on behalf of a government or its instrumentality; (d) any officer or employee of a state-owned or controlled company; (e)  a political party; (f) an official of a political party; (g)  a candidate for political office; or (h)  an employee of a public international organization, such as the United Nations.