Program Description: If you are an existing or new customer of Twist Bioscience Corporation (“Twist”) ordering clonal genes to be synthesized by Twist for the first time, you may qualify to participate in the Twist Discount/Promotional Gene Program (the “Program”), subject to certain terms and conditions outlined below. Under the Program, you must make a Qualifying Purchase Order in the Twist E-Commerce Portal utilizing a Promo Code, as defined below.


Program: The Twist Discount/Promotional Gene Program.

Promo Code: The promotional code issued by Twist for participants of the 2019 Synthetic Biology: Engineering, Evolution & Design (SEED) conference, which may be used only once per Customer.

Qualifying Purchase Order: A Qualifying Purchase Order is a purchase of Twist clonal gene product(s) using the Twist E-Commerce portal. There is no minimum purchase amount for a Qualifying Purchase Order.

Terms of Participation:

  • You must enter the Promo Code at the time of placing your order in the Twist E-Commerce Portal. Twist may thereafter determine whether this is your first order of clonal genes and whether this is a Qualifying Purchase Order on the Twist E-Commerce Portal or through an official Twist account manager/representative.

  • You should not solicit or “spam” anyone you do not personally know about the Promo Code or Program. You may make postings about the Program on your own social media pages or blogs, but may not make such postings on or in connection with other people’s or organization’s web sites, social media pages, channels or postings (including in any comments or replies to other people’s or organizations’ posts). Your actions must also be in full compliance with any third-party terms, including those of any social media platform. You may not run or purchase advertisements promoting the Program. Twist will determine in its sole discretion whether your actions, including making postings about the Program, violate the provisions or spirit of these Program Terms.

  • To receive up to 5 clonal genes at no additional cost under a Qualifying Purchase Order, you must:

1)    Navigate to the Twist E-Commerce Portal and sign up or enter existing credentials;

2)    Without utilizing a different discount, place a Qualifying Purchase Order directly in the Twist E-Commerce Portal utilizing the Promo Code;

3)    Make actual and full payment;

4)    Not cancel the order; and

5)    Take delivery of the product.

If you cancel or otherwise fail to meet all these requirements, you will not qualify for this Program.

  • Customer may only qualify for this Program once.

  • The relevant order must be the Customer’s first order of Twist clonal genes, but Customer will still qualify for this Program if it has ordered other Twist products previously.

  • Customer status will be determined by Twist in its sole discretion.

  • Customers are eligible to earn the discount/promotional offer as provided in the section “Current Offer” below based on the date when the Customer’s purchase was made.

  • A maximum of 5 clonal genes will be provided at no cost as part of a Qualifying Purchase Order; however, more clonal genes may be ordered. The lowest priced 5 clonal genes will be provided without charge to Customer.

  • If a Customer orders fewer than 5 clonal genes in its first order, then only that original order of ordered clonal genes will be subject to the discount/promotional offer, and no balance will carry over to multiple transactions or be otherwise redeemable for any value, refund, or later purchase.

  • Customer may only use Twist vectors for this Program

  • The discount/promotional offer includes gene synthesis and cloning.

  • Customer is responsible for paying for all shipping and handling.

Program Modification and Termination: Twist reserves the right, in its sole discretion, to modify, suspend or terminate all or part of this Program, including any discounts at any time without notice. Customers are solely responsible for verifying that the Program is still in effect at the time they make or participate in the Program. Any potential discounts at the time the Program is modified, suspended or terminated will be subject to the terms and conditions in effect at the time of a Customer’s purchase with a Promo Code.

Abuse: If at any time Twist suspects or determines, in its sole discretion, that a Customer has not complied with these Terms & Conditions or have otherwise abused the spirit or terms of this Program or violated any laws or ordinances in any way, it may, in addition to any other rights and remedies it may have against Customer, immediately and without notice to Customer, terminate or suspend their participation in the Program. Twist shall not be liable to Customer or to any third party for any claim or cause of action arising out of such termination or suspension.

Reporting: Twist may be required by law to report information in the Program to state, federal and/or local tax or other regulatory authorities. If it is determined that a Customer has received discount payments requiring Twist to report those payments, Twist may contact the Customer by email to request required financial reporting information including, but not limited to the Customer’s valid taxpayer ID or other applicable identification information.

Limitation of Liabilities and Disclaimer of Warranties: While Twist will use its commercially reasonable efforts to maintain the accuracy and reliability of its website and the Program, it does not warrant or represent that the website or Program will always function or be error-free. TWIST SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, USE OF OR INABILITY TO USE THE PROGRAM, THE LOSS OF DATA OR THE RECEIPT OR USE OF ANY REWARDS AWARDED THROUGH THE PROGRAM. WITHOUT LIMITING THE FOREGOING, THE PROGRAM AND REWARDS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Neither Twist nor any other party involved in creating, producing, maintaining or delivering the Program shall be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to or use of the website or Program.

This offer is void where prohibited by law, regulation, agency or institutional policy, or by contract, including an employment agreement. Employees of Twist, its affiliates, investors, and members of their immediate families are not eligible to participate in this Program. Government employees, including employees of the National Institute of Health or any other agency within the Department of Health and Human Services, are not eligible to participate in this Program. This offer may not be available in all countries. These Program Terms and Conditions are also subject to Twist’s Terms of Service:


Current Offer: Subject to the Genes Discount/Promotion Terms and Conditions, From July 1, 2019 through July 31, 2019, Customer will receive up to 5 clonal genes at no additional cost pursuant to a Qualifying Purchase Order for clonal genes. A Promo Code may only be used once per Customer.