Why can’t I directly order the mpox control on your website?
Since the mpox controls are double-stranded DNA controls, any purchase outside the US requires an export license due to the biosecurity concern. For US-based shipping, an export license will not be needed but please work with your NGS Account Manager to generate a quote and place an order. If you are based outside of the US, please contact Twist customer support ([email protected]) and provide your name and institution’s name and address. Our customer support team will work with you to get your export license granted.
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