Twist Bioscience HQ
681 Gateway Blvd
South San Francisco, CA 94080
Custom Panel Submission Tool
- What is the Custom Panel Submission Tool?
- What information is needed to submit my design?
- How do I input probe sequences?
- My target is difficult to capture/sequence, what do I do?
- How do I use the UploadFile option?
- Where can I get more help?
- How large can my panel be?
- What types of targets can I include in my panel?
- How do I access ‘How-to videos’?
- Are my designs automatically generated?
- Why do you target different transcript databases by default?
- How do I start a new panel design?
- What are Advanced Features?
- My genome/build of interest is not listed as an option?
- What is tiling in the context of genomic coordinates?
- What fields are required for probe sequences?
- What is tiling in the context of Genes?
- How do I access the quick tour guides?
- I am only interested in a specific transcript(s) for my gene, how do I specify this?
- How do I review my design?
- Are Twist Probes DNA/RNA?
- How do I customize default targeting settings for gene symbols?
- How do I update an existing panel?
- Does this tool create my custom panel design?
- I would like to make edits or changes to my previous submission, what should I do?
- My gene of interest has pseudogenes, how do I ensure specific capture?
- How do I input genomic coordinates?
- How do I input SNPs?
- What types of designs are supported?
- How do I submit my complex variants such as MSIs, CNVs, Large Indels or Structural rearrangements such as gene fusions?
- What are the options for regions to cover within each gene?
- What are 0-based coordinates?
- Why do you target all transcripts?
- I made a mistake in my submission, what should I do?
- I have individual gene requirements, how do I input these?
What is the Custom Panel Submission Tool?
The Custom Panel Submission Tool allows you to create custom panels for hybridization based target enrichment. It supports designs targeting gene symbols, genomic coordinates, SNPs, and probe sequences.
Still have questions? Contact Us
What information is needed to submit my design?
Provide your contact details so our team can reach out if there are any questions about your design. Once completed, hit "Submit" to send your design request to our team.
Still have questions? Contact Us
How do I input probe sequences?
Enter probe sequences directly in FASTA format, ensuring all probes are between 80bp and 120bp in length and of the same length.
Still have questions? Contact Us
My target is difficult to capture/sequence, what do I do?
Targets that you know are difficult to capture, due to extremes in GC content or presence of pseudogenes for example can benefit from increased tiling. For these targets, specify a tiling of 4X.
Still have questions? Contact Us
How do I use the UploadFile option?
Download the template/example file, fill it with your target details, and upload the completed file via the interface.
Still have questions? Contact Us
Where can I get more help?
If you need additional assistance, contact our support team through the provided link in the tool. You also have access to video walkthroughs and a tour guide to walk you through the submission process.
Still have questions? Contact Us
How large can my panel be?
There are no limitations to the size of a Twist panel.
Still have questions? Contact Us
What types of targets can I include in my panel?
You can include gene symbols/transcript accession ID’s, genomic coordinates, SNPs, or probe sequences. Currently gene symbols are only supported for human reference genomes.
Still have questions? Contact Us
How do I access ‘How-to videos’?
Select the How-to video hyperlink in the sidebar for the respective section of the tool you are in.
Still have questions? Contact Us
Are my designs automatically generated?
Your design request will be sent to our team of highly trained bioinformaticians to assess and design individually.
Still have questions? Contact Us
Why do you target different transcript databases by default?
Each database has unique annotations due to differences in gene models, transcript definitions or updates for specific genomes. By targeting all we ensure the most comprehensive and relevant coverage for your application.
Still have questions? Contact Us
How do I start a new panel design?
Select "New Design" and provide a unique name for your panel.
Still have questions? Contact Us
What are Advanced Features?
Advanced Features include options like repeat filtering, which are recommended for experienced users as they can affect panel performance.
Still have questions? Contact Us
My genome/build of interest is not listed as an option?
In this case, select ‘custom reference genome’ and provide a link to your genome of choice. Please ensure the reference genome can be accessed.
Still have questions? Contact Us
What is tiling in the context of genomic coordinates?
Tiling specifies the number of different probes covering a given nucleotide in your submitted target. The default is 1X tiling which involves probes placed end to end with no overlap, ensuring each target nucleotide is covered by 1 probe. At 2X tiling, an overlap would be introduced between probes to ensure each nucleotide is covered by 2 probes. We suggest that you increase tiling for regions difficult to enrich.
Still have questions? Contact Us
What fields are required for probe sequences?
Provide a unique identifier for each probe and the probe sequence using only A, T, C, and G bases.
Still have questions? Contact Us
What is tiling in the context of Genes?
Tiling specifies the number of different probes covering a given nucleotide in your submitted target. The default is 1X tiling which involves probes placed end to end with no overlap, ensuring each target nucleotide is covered by 1 probe. At 2X tiling, an overlap would be introduced between probes to ensure each nucleotide is covered by 2 probes. We suggest that you increase tiling for regions difficult to enrich.
Still have questions? Contact Us
How do I access the quick tour guides?
Select the Quick tour hyperlink in the sidebar for the respective section of the tool you are in.
Still have questions? Contact Us
I am only interested in a specific transcript(s) for my gene, how do I specify this?
Use the Genes target option and use the gene specific settings to input your desired transcripts to be targeted.
Still have questions? Contact Us
How do I review my design?
Ensure all submitted targets are correct and finalized. Make any necessary edits before proceeding to submission.
Still have questions? Contact Us
Are Twist Probes DNA/RNA?
Twist's probes for target enrichment are double-stranded DNA that target both strands for improved sensitivity. They can also be used to enrich targets from cDNA libraries made from RNA.
Still have questions? Contact Us
How do I customize default targeting settings for gene symbols?
You can select the transcript database (RefSeq, Gencode, CCDS), specify extra bases into introns, and choose regions to cover within each gene.
Still have questions? Contact Us
How do I update an existing panel?
Select "Update Design" enter a new panel name, and provide your previous TE number or Online Submission ID and update instructions. Please note, the tool will not retrieve previous targets from your previous design.
Still have questions? Contact Us
Does this tool create my custom panel design?
This tool allows you to input your custom panel design requirements to the Twist team. Your design is not created within this tool.
Still have questions? Contact Us
I would like to make edits or changes to my previous submission, what should I do?
To make edits to a previous submission, use the submission ID that was sent to you via email and select ‘Update Design’ within the tool. You will need to input the previous submission ID and specify the requested changes.
Still have questions? Contact Us
My gene of interest has pseudogenes, how do I ensure specific capture?
To assist with coverage of anchor SNPS to assist in alignment, a higher tiling of 4X can be requested for these targets. There is no guarantee that probes will be specific for your main gene of interest.
Still have questions? Contact Us
How do I input genomic coordinates?
Enter the chromosome, start, and stop positions in the provided table. You can also add optional annotations and specify tiling levels. Please ensure coordinates are 0-based.
Still have questions? Contact Us
How do I input SNPs?
Enter the chromosome, start, and stop positions, and optionally provide rsIDs. Specify tiling levels as needed. Please ensure coordinates are 0-based.
Still have questions? Contact Us
What types of designs are supported?
Currently, the tool supports DNA designs. For RNA or Methylation designs, please use our White Glove Submission Sheet/Offline Submission. This can be found here.
Still have questions? Contact Us
How do I submit my complex variants such as MSIs, CNVs, Large Indels or Structural rearrangements such as gene fusions?
These complex targets required sophisticated probe placement strategies depending on the nature of the event. To best target these, please follow our offline submission process.
Still have questions? Contact Us
What are the options for regions to cover within each gene?
Options include coding exons (default), all exons (coding + UTRs), the whole gene (exons + introns), or custom regions.
Still have questions? Contact Us
What are 0-based coordinates?
In 0-based coordinate systems, the start of the first position in a sequence is counted as 0, not 1. For example, in a 0-based system, the first nucleotide of a chromosome is at position 0, the second at position 1, and so on. This is different from 1-based coordinate systems, where the first nucleotide is at position 1. Many bioinformatics tools, including the UCSC Genome Browser, use 0-based coordinates for specifying genomic locations. You can find more information here.
Still have questions? Contact Us
Why do you target all transcripts?
We target all transcripts to ensure comprehensive coverage across all known variations of a gene. This approach captures all possible exons and splice variants, providing flexibility for downstream applications and reducing the risk of missing relevant regions. Targeting all transcripts is especially beneficial when the specific isoform of interest is unknown or when working with diverse sample types or research objectives.
Still have questions? Contact Us
I made a mistake in my submission, what should I do?
If you have made a mistake or have forgotten to include a target in your design, please contact your Twist Account Manager or reach out to customersupport@twistbioscience.com with your Submission ID. You can then re-submit your design requirements through the submission tool.
Still have questions? Contact Us
I have individual gene requirements, how do I input these?
Specific requirements, for example covering promoters or 5’UTR’s for specific genes or transcripts can be specified by toggling the gene specific settings and filling the ‘Extras’ column.
Still have questions? Contact Us
What is the Custom Panel Submission Tool?
The Custom Panel Submission Tool allows you to create custom panels for hybridization based target enrichment. It supports designs targeting gene symbols, genomic coordinates, SNPs, and probe sequences.
Still have questions? Contact Us
What information is needed to submit my design?
Provide your contact details so our team can reach out if there are any questions about your design. Once completed, hit "Submit" to send your design request to our team.
Still have questions? Contact Us
How do I input probe sequences?
Enter probe sequences directly in FASTA format, ensuring all probes are between 80bp and 120bp in length and of the same length.
Still have questions? Contact Us
My target is difficult to capture/sequence, what do I do?
Targets that you know are difficult to capture, due to extremes in GC content or presence of pseudogenes for example can benefit from increased tiling. For these targets, specify a tiling of 4X.
Still have questions? Contact Us
How do I use the UploadFile option?
Download the template/example file, fill it with your target details, and upload the completed file via the interface.
Still have questions? Contact Us
Where can I get more help?
If you need additional assistance, contact our support team through the provided link in the tool. You also have access to video walkthroughs and a tour guide to walk you through the submission process.
Still have questions? Contact Us
How large can my panel be?
There are no limitations to the size of a Twist panel.
Still have questions? Contact Us
What types of targets can I include in my panel?
You can include gene symbols/transcript accession ID’s, genomic coordinates, SNPs, or probe sequences. Currently gene symbols are only supported for human reference genomes.
Still have questions? Contact Us
How do I access ‘How-to videos’?
Select the How-to video hyperlink in the sidebar for the respective section of the tool you are in.
Still have questions? Contact Us
Are my designs automatically generated?
Your design request will be sent to our team of highly trained bioinformaticians to assess and design individually.
Still have questions? Contact Us
Why do you target different transcript databases by default?
Each database has unique annotations due to differences in gene models, transcript definitions or updates for specific genomes. By targeting all we ensure the most comprehensive and relevant coverage for your application.
Still have questions? Contact Us
How do I start a new panel design?
Select "New Design" and provide a unique name for your panel.
Still have questions? Contact Us
What are Advanced Features?
Advanced Features include options like repeat filtering, which are recommended for experienced users as they can affect panel performance.
Still have questions? Contact Us
My genome/build of interest is not listed as an option?
In this case, select ‘custom reference genome’ and provide a link to your genome of choice. Please ensure the reference genome can be accessed.
Still have questions? Contact Us
What is tiling in the context of genomic coordinates?
Tiling specifies the number of different probes covering a given nucleotide in your submitted target. The default is 1X tiling which involves probes placed end to end with no overlap, ensuring each target nucleotide is covered by 1 probe. At 2X tiling, an overlap would be introduced between probes to ensure each nucleotide is covered by 2 probes. We suggest that you increase tiling for regions difficult to enrich.
Still have questions? Contact Us
What fields are required for probe sequences?
Provide a unique identifier for each probe and the probe sequence using only A, T, C, and G bases.
Still have questions? Contact Us
What is tiling in the context of Genes?
Tiling specifies the number of different probes covering a given nucleotide in your submitted target. The default is 1X tiling which involves probes placed end to end with no overlap, ensuring each target nucleotide is covered by 1 probe. At 2X tiling, an overlap would be introduced between probes to ensure each nucleotide is covered by 2 probes. We suggest that you increase tiling for regions difficult to enrich.
Still have questions? Contact Us
How do I access the quick tour guides?
Select the Quick tour hyperlink in the sidebar for the respective section of the tool you are in.
Still have questions? Contact Us
I am only interested in a specific transcript(s) for my gene, how do I specify this?
Use the Genes target option and use the gene specific settings to input your desired transcripts to be targeted.
Still have questions? Contact Us
How do I review my design?
Ensure all submitted targets are correct and finalized. Make any necessary edits before proceeding to submission.
Still have questions? Contact Us
Are Twist Probes DNA/RNA?
Twist's probes for target enrichment are double-stranded DNA that target both strands for improved sensitivity. They can also be used to enrich targets from cDNA libraries made from RNA.
Still have questions? Contact Us
How do I customize default targeting settings for gene symbols?
You can select the transcript database (RefSeq, Gencode, CCDS), specify extra bases into introns, and choose regions to cover within each gene.
Still have questions? Contact Us
How do I update an existing panel?
Select "Update Design" enter a new panel name, and provide your previous TE number or Online Submission ID and update instructions. Please note, the tool will not retrieve previous targets from your previous design.
Still have questions? Contact Us
Does this tool create my custom panel design?
This tool allows you to input your custom panel design requirements to the Twist team. Your design is not created within this tool.
Still have questions? Contact Us
I would like to make edits or changes to my previous submission, what should I do?
To make edits to a previous submission, use the submission ID that was sent to you via email and select ‘Update Design’ within the tool. You will need to input the previous submission ID and specify the requested changes.
Still have questions? Contact Us
My gene of interest has pseudogenes, how do I ensure specific capture?
To assist with coverage of anchor SNPS to assist in alignment, a higher tiling of 4X can be requested for these targets. There is no guarantee that probes will be specific for your main gene of interest.
Still have questions? Contact Us
How do I input genomic coordinates?
Enter the chromosome, start, and stop positions in the provided table. You can also add optional annotations and specify tiling levels. Please ensure coordinates are 0-based.
Still have questions? Contact Us
How do I input SNPs?
Enter the chromosome, start, and stop positions, and optionally provide rsIDs. Specify tiling levels as needed. Please ensure coordinates are 0-based.
Still have questions? Contact Us
What types of designs are supported?
Currently, the tool supports DNA designs. For RNA or Methylation designs, please use our White Glove Submission Sheet/Offline Submission. This can be found here.
Still have questions? Contact Us
How do I submit my complex variants such as MSIs, CNVs, Large Indels or Structural rearrangements such as gene fusions?
These complex targets required sophisticated probe placement strategies depending on the nature of the event. To best target these, please follow our offline submission process.
Still have questions? Contact Us
What are the options for regions to cover within each gene?
Options include coding exons (default), all exons (coding + UTRs), the whole gene (exons + introns), or custom regions.
Still have questions? Contact Us
What are 0-based coordinates?
In 0-based coordinate systems, the start of the first position in a sequence is counted as 0, not 1. For example, in a 0-based system, the first nucleotide of a chromosome is at position 0, the second at position 1, and so on. This is different from 1-based coordinate systems, where the first nucleotide is at position 1. Many bioinformatics tools, including the UCSC Genome Browser, use 0-based coordinates for specifying genomic locations. You can find more information here.
Still have questions? Contact Us
Why do you target all transcripts?
We target all transcripts to ensure comprehensive coverage across all known variations of a gene. This approach captures all possible exons and splice variants, providing flexibility for downstream applications and reducing the risk of missing relevant regions. Targeting all transcripts is especially beneficial when the specific isoform of interest is unknown or when working with diverse sample types or research objectives.
Still have questions? Contact Us
I made a mistake in my submission, what should I do?
If you have made a mistake or have forgotten to include a target in your design, please contact your Twist Account Manager or reach out to customersupport@twistbioscience.com with your Submission ID. You can then re-submit your design requirements through the submission tool.
Still have questions? Contact Us
I have individual gene requirements, how do I input these?
Specific requirements, for example covering promoters or 5’UTR’s for specific genes or transcripts can be specified by toggling the gene specific settings and filling the ‘Extras’ column.
Still have questions? Contact Us