Customer Support

For all purchase order and order updates, please contact:

Customer Service

For all inquiries regarding NGS products, please contact:

NGS Support

For all general sales inquiries or to reach a specific representative, please contact:

Sales Team

For all media inquiries, please contact:


General & SARS-CoV-2 Inquiries


Our Offices

South San Francisco HQ

681 Gateway Blvd
South San Francisco, CA 94080

San Francisco

500 Terry A Francois Blvd
San Francisco, CA 94158

Tel Aviv, Israel

Rothschild Blvd 3
Tel Aviv 6425322, Israel

Europe (Sales)


5600 Avenida Encinas, Suite 140D-2
Carlsbad, CA 92008


#03-20 Galaxis West Lobby
1, Fusionopolis Place
Singapore, 138522


Guangzhou International Bio-Island
#36 Huanyu Third Road 
Guanzhou Life Science Innovation Center 
North Tower, Second Floor, Room 203
Guangzhou, P.R.China 510000

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