Why can’t I directly order the monkeypox control on your website?

Since the monkeypox controls are double-stranded DNA controls, any purchase outside the US requires an export license due to the biosecurity concern. For US-based shipping, an export license will not be needed but please work with your NGS Account Manager to generate a quote and place an order.  If you are based outside of the US, please contact Twist customer support ([email protected])  and provide your name and institution’s name and address.  Our customer support team will work with you to get your export license granted.

Was this article helpful?


Still have questions? Contact Us