How Do I Track An Open Order?

To track an open order, follow these steps: 

  1. Log-in to your account
  2. Go to the the Open Orders section under Orders & Drafts
  3. Locate the order 
  4. Click on “View order details”. This will show you the progress of the order. 

*Email notifications are also sent once the order moves between the different stages (i.e. when an order is started, when a shipment is on it’s way). 

 

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